Posted on

Customer Service Specialist Romanian

romanian

Customer Service
Specialist

Romanian & English
required

Remote from
Wroclaw, Poland

full time
permanent contract

ca. 5500 PLN gross
+bonus +benefits

Customer Service Specialist,
means who?

Works over phone, chat or email (single channel at the time)

Works in direct contact with business clients (inbound only)

Communicates in Romanian and English everyday

Is well-trained to help clients to solve issues and use AdWords in an efficient way

Online marketing is present in almost every place of internet nowadays and significant part of it is driven by just one tool - Google AdWords - the tool that covers not only advertisement in Google Search but also YouTube and numerous partner websites.
The tool is very powerful - is allows to perfectly target marketing campaigns and direct them to people who may be interested in the product or service, both because they actively look for it or their online activity is recognized as leading to such purchase.
Unfortunately, being very powerful, the tool is also complex and sometimes people who don't have experience in using it may get confused with various options and ways of using it. So here is the role of Customer Services Specialist - an expert in both technical side of the tool but also in creative ways of using it. After a month of training such specialist is able to provide high quality support for the client in all areas related to the tool - from simple cases of troubles with access or user creation to complicated issues with options of campaign being misused and in need for correction.
Customer Service Specialist is available via phone, chat or email (working with only one channel at the time and switching channels during the day not to get bored) and waiting for clients to contact support team with their problems. There is no outbound contact realized for this role and also no additional activities like cross-selling or similar.
Coming soon...
Coming soon...

Wroclaw,
means where?

large academic, business and art city with friendly locals, mostly speaking communicative English

reasonable cost of living and decent salaries, especially in highly developed Business Services sector

numerous leisure time options in the city and nearby nature areas

thousands of vibrant clubs, pubs, restaurants, coffee, music of all kind and art places

Coming soon...
Coming soon...
Coming soon...

Wroclaw Business Services

0
employees
0
foreigners
0
companies
0
new jobs every day

The Offer

Possibly important facts about the job

Requirements

Fluent Romanian +communicative English and being able to legally work in Poland That's all! No experience is needed as you will go through extensive training before starting actual work

Money Matters!

You will get ca. 4000 PLN net payout, more than average salary in Poland.
Here is some perspective on your spendings: renting a place (1000-2000 PLN incl. utilities), lunch out (10-30 PLN), diner out (30-100 PLN), cinema ticket (15-25 PLN), monthly ticket for public transport (45-100 PLN)

The Company

Several teams of global leader in medical industry centralized in single delivery center and servicing European markets in areas of finance, accounting and corporate administration. Company language is English but you hear other languages in the office every day

Benefits

Private medical insurance, package of sport and social activities, quarterly bonuses, language classes, life insurance, free catering in the office, company events and more!

Grow&Shine

Full month of intensive, fully paid training from basics to expert level for a good start and then continuous training and development sessions, language classes + ability to apply for new role within the company or participate in special projects

Office (if needed)

Currently all the recruitment, training and work is done remotely, however for technical reasons you need to be based in Wroclaw or nearby.
When needed office open space design, with conference rooms, leisure areas and fully equipped kitchen available.

Recruitment process

Application

submit your data via short online form

Call from Energy Element

discuss details of the offer

Language tests

online and over the phone

Test interview

with Energy Element recruiter

Interview

with hiring company

Job offer

with agreed start date and conditions

Use our
free services

Apply Successfully.
Relocate Comfortably.

Job offers with languages skills in Business Services

CV & Interview Preparation

Get fine-tuning of your CV, extensive preparation materials and practice interview with our recruiter!
Get fully ready for the interview, free of charge!

Job offers with languages skills in Business Services

City Tips&Hints

Relocation? No worries at all!
Get all the information on best districts, commuting and local specifics on daily living.

General Support

Whenever you have some question or need assistance with recruitment or relocation we are happy to help!

What our candidates say

Our story

Energy Element is boutique recruitment and consulting company specialized in Business Services industry, registered in National Registry of Recruitment Agencies under number 11537. 

For 5 years we’ve been providing candidates from all over the Europe with interesting, suitable job offers, supporting them throughout full process of getting new job.

Energy Element 2019 All rights reserved

Posted on

Customer Service Specialist Romanian

romanian

Fluent
Romanian

all you need
to start international career
in a great city

Customer Service Specialist

Krakow

Romanian & English required

full time permanent

ca. 5500 PLN gross +bonus +benefits

Krakow, city of business and fun.

Krakow offers you so much!
Education? You will find here free, regular studies at 15 universities including Jagiellonian University, second oldest in Central-Eastern Europe.
Business? Sure! For years Krakow has been reported the best city in Europe for Business Services creating 4000 new jobs yearly in offices of blue chips like Google, Shell or IBM but also numerous specialized service providers.
International feel? Nine million tourists and thousands of foreigners from all over the world working permanently here. Certainly you will find your buddies!
Fun? Thousands of clubs, pubs, restaurants and coffee points and districts that never sleep like Main Square or Jewish Quarter.
Legendary friendly people, fabulous food, best beer in a world, tons of art places and museums, green areas, great public transport, fantastic feel of old history around...
Krakow has it all!

Works over phone, chat or email (single channel at the time)

Works in direct contact with clients (inbound communication only)

Trained to be an expert in the best online marking tool

Helps clients to use the tool in an efficient way and resolves issues

Online marketing is present in almost every place of internet nowadays and significant part of it is driven by just one tool - Google AdWords - the tool that covers not only advertisement in Google Search but also YouTube and numerous partner websites. The tool is very powerful - is allows to perfectly target marketing campaigns and direct them to people who may be interested in the product or service, both because they actively look for it or their online activity is recognized as leading to such purchase.
Unfortunately, being very powerful, the tool is also complex and sometimes people who don't have experience in using it may get confused with various options and ways of using it. So here is the role of Customer Services Specialist - an expert in both technical side of the tool but also in creative ways of using it. After a month of training such specialist is able to provide high quality support for the client in all areas related to the tool - from simple cases of troubles with access or user creation to complicated issues with options of campaign being misused and in need for correction.
Customer Service Specialist is available via phone, chat or email (working with only one channel at the time and switching channels during the day not to get bored) and waiting for clients to contact support team with their problems. There is no outbound contact realized for this role and also no additional activities like cross-selling or similar.

Customer Service Specialist,
means who?

The Offer

Slightly dull but possibly important facts about the job

Requirements

Fluent Romanian +communicative English That's all!

Recruitment Process

Typically there are 5 steps:
1. call from recruitment company consultant to discuss the offer and answer basic questions
2. call from hiring company recruiter to schedule interview
3. online language test (not applicable if you're native speaker)
4. video-conference interview with recruiter and your future manager
5. receiving the offer!

The Company

People from all over Europe working in several teams, servicing absolute leader of internet search and other online services. Company language is English but you hear numerous languages in the office every day

Money Matters!

You will get ca. 4000 PLN net payout but what is means?
Average salary in Poland is ca. 3600 PLN net, so you will get 10% more for a start!

Benefits

Private medical insurance, package of sport and social activities, quarterly bonuses, language classes, life insurance, free catering in the office, company events and more!

Grow&Shine

Full month of intensive, fully paid training from basics to expert level,
continuous training and development sessions,
language classes, ability to apply for new role internally within the company

Cost of Living

Let's get some perspective on your spendings in Krakow: renting an apartment (1500-2000 PLN incl. utilities), lunch in office canteen (15-20 PLN), diner out (30-100 PLN), cinema ticket (15-25 PLN), monthly ticket for public transport (45-100 PLN)

Office

Office is organized as open space, so cooperation is easy within the team. If you need some privacy you may use several small rooms and larger conference rooms. There are also several leisure areas and fully equipped kitchens.

Apply
Successfully.
Relocate
Comfortably.

Job offers with languages skills in Business Services

Interview Preparation

Before the interview we make fine-tuning of your CV, you also get preparation materials giving you complete set of information you need to know to be successful candidate.

Job offers with languages skills in Business Services

City Tips&Hints

You got the offer and now it's time to relocate? No worries at all!
You get all the information on best districts to rent a place, suitable commuting options and local specifics on daily living. Nothing will surprise you 🙂

General Support

Whenever you have some question or need assistance with recruitment or relocation we are happy to help!
We know Business Services very well and we are locals in Krakow, so don't hesitate to ask!

What our candidates say

KRAKOW BUSINESS SERVICES IN NUMBERS

70K+

employees working in Krakow in Business Services

217

Business Services companies located in Krakow

20%

growth each year in number of employees

#1

Business Services location in Europe in last years’ reports

Our story

Energy Element is boutique recruitment and consulting company specialized in Business Services industry, registered in National Registry of Recruitment Agencies under number 11537. 

For 5 years we’ve been providing candidates from all over the Europe with interesting, suitable job offers, supporting them throughout full process of getting new job.

Energy Element 2019 All rights reserved

Posted on

Content Reviewer Romanian

Romanian

Fluent
Romanian

all you need
to start international career
in a great city

Content Reviewer

Krakow

Romanian & English required

full time permanent

ca. 4800 PLN gross +bonus +benefits

Krakow, city of business and fun.

Krakow offers you so much!
Education? You will find here free, regular studies at 15 universities including Jagiellonian University, second oldest in Central-Eastern Europe.
Business? Sure! For years Krakow has been reported the best city in Europe for Business Services creating 4000 new jobs yearly in offices of blue chips like Google, Shell or IBM but also numerous specialized service providers.
International feel? Nine million tourists and thousands of foreigners from all over the world working permanently here. Certainly you will find your buddies!
Fun? Thousands of clubs, pubs, restaurants and coffee points and districts that never sleep like Main Square or Jewish Quarter.
Legendary friendly people, fabulous food, best beer in a world, tons of art places and museums, green areas, great public transport, fantastic feel of old history around...
Krakow has it all!

Works entirely online,
no phones or face-to-face

Works with no contact with clients

Keeps contact with Romanian language&culture

Checks websites or videos for inappropriate content

You surely surf internet regularly.
Apart from fabulous things you find there, tons of knowledge, useful hints, tips and funny stuff, you might also come across things that you don't really wanted to see. Maybe ad of an illegal product, maybe some abusive text on some website, maybe clip that started nice but the further you watched the more brutal it become. Yes, unfortunately internet has also its darker side. Our Client wants to keep it clean from all inappropriate content - from simple violating of rules of usage through hate speech to drastic content.
Here is the role of Content Reviewer! Make internet safe environment and make sure that inappropriate content is blocked and eventually removed. Make sure that people who post it are cut off any income from ads and bear the consequences. You react to all signals of potentially inappropriate content and perform diligent check to decide if particular website or move clip should be blocked. This will allow checking text, pictures and videos and understand not only direct meaning (e.g. explicit photos) but also wider context (e.g. text that is not directly referring to racist ideas but it's suggesting certain actions using local- or country-specific terminology).
You may be guardian of bright side of the internet! All of it in a language of certain country and in cooperation with your team, providing you all kind of support you may need!

Content Reviewer,
means who?

The Offer

Slightly dull but possibly important facts about the job

Requirements

Fluent Romanian +communicative English That's all!

Recruitment Process

Typically there are 5 steps:
1. call from recruitment company consultant to discuss the offer and answer basic questions
2. call from hiring company recruiter to schedule interview
3. online language test (not applicable if you're native speaker)
4. video-conference interview with recruiter and your future manager
5. receiving the offer!

The Company

People from all over Europe working in several teams, servicing absolute leader of internet search and other online services. Company language is English but you hear numerous languages in the office every day

Money Matters!

You will get ca. 3500 PLN net payout but what is means?
It's similar to average salary in Poland, so you will get enough for a decent start of your career!

Benefits

Private medical insurance, package of sport and social activities, quarterly bonuses, language classes, life insurance, free catering in the office, company events and more!

Grow&Shine

Full month of intensive, fully paid training from basics to expert level,
continuous training and development sessions,
language classes, ability to apply for new role internally within the company

Cost of Living

Let's get some perspective on your spendings in Krakow: renting an apartment (1500-2000 PLN incl. utilities), lunch in office canteen (15-20 PLN), diner out (30-100 PLN), cinema ticket (15-25 PLN), monthly ticket for public transport (45-100 PLN)

Office

Office is organized as open space, so cooperation is easy within the team. If you need some privacy you may use several small rooms and larger conference rooms. There are also several leisure areas and fully equipped kitchens.

Apply
Successfully.
Relocate
Comfortably.

Job offers with languages skills in Business Services

Interview Preparation

Before the interview we make fine-tuning of your CV, you also get preparation materials giving you complete set of information you need to know to be successful candidate.

Job offers with languages skills in Business Services

City Tips&Hints

You got the offer and now it's time to relocate? No worries at all!
You get all the information on best districts to rent a place, suitable commuting options and local specifics on daily living. Nothing will surprise you 🙂

General Support

Whenever you have some question or need assistance with recruitment or relocation we are happy to help!
We know Business Services very well and we are locals in Krakow, so don't hesitate to ask!

What our candidates say

KRAKOW BUSINESS SERVICES IN NUMBERS

70K+

employees working in Krakow in Business Services

217

Business Services companies located in Krakow

20%

growth each year in number of employees

#1

Business Services location in Europe in last years’ reports

Our story

Energy Element is boutique recruitment and consulting company specialized in Business Services industry, registered in National Registry of Recruitment Agencies under number 11537. 

For 5 years we’ve been providing candidates from all over the Europe with interesting, suitable job offers, supporting them throughout full process of getting new job.

Energy Element 2019 All rights reserved

Posted on

Content Analyst Romanian (Krakow)

Romanian

Fluent
Romanian

all you need
to start international career
in a great city

Content Analyst

Krakow

Romanian & English required

full time permanent

ca. 5000 PLN gross +bonus +benefits

Krakow, city of business and fun.

Krakow offers you so much!
Education? You will find here free, regular studies at 15 universities including Jagiellonian University, second oldest in Central-Eastern Europe.
Business? Sure! For years Krakow has been reported the best city in Europe for Business Services creating 4000 new jobs yearly in offices of blue chips like Google, Shell or IBM but also numerous specialized service providers.
International feel? Nine million tourists and thousands of foreigners from all over the world working permanently here. Certainly you will find your buddies!
Fun? Thousands of clubs, pubs, restaurants and coffee points and districts that never sleep like Main Square or Jewish Quarter.
Legendary friendly people, fabulous food, best beer in a world, tons of art places and museums, green areas, great public transport, fantastic feel of old history around...
Krakow has it all!

Works entirely online,
no phones or face-to-face

Works with no contact with clients

Reviews ways of online product presentation

Makes online shops more efficient and friendly

You surely visit online shops regularly.
Have you ever wondered why some of them are easy to find, easy to navigate through the catalog, easy to collect proper information about the products? On a contrary, why some of them show you offer of red shoes while picture shows them black or show you search results that are everything but what you were looking for?
Here is the role of Content Analyst! Make online shopping marvelous experience for users. Structure, organize and analyze content of the shop - products, branches, descriptions, pictures, tags, prices. Have a diligent look at all areas, from ensuring there are no typos in description and picture matches text, through checking how tags influence search result, to making sure product is in the proper category. Making things tidy in every detail. All of it in a language of certain country and in cooperation with your team.

Content Analyst,
means who?

The Offer

Slightly dull but possibly important facts about the job

Requirements

Fluent Romanian +communicative English That's all!

Recruitment Process

Typically there are 5 steps:
1. call from recruitment company consultant to discuss the offer and answer basic questions
2. call from hiring company recruiter to schedule interview
3. online language test (not applicable if you're native speaker)
4. video-conference interview with recruiter and your future manager
5. receiving the offer!

The Company

People from all over Europe working in several teams, servicing absolute leader of internet search and other online services. Company language is English but you hear numerous languages in the office every day

Money Matters!

You will get ca. 3600 PLN net payout but what is means?
Average salary in Poland is ca. 3600 PLN net, so you will get a decent start!

Benefits

Private medical insurance, package of sport and social activities, quarterly bonuses, language classes, life insurance, free catering in the office, company events and more!

Grow&Shine

Full month of intensive, fully paid training from basics to expert level,
continuous training and development sessions,
language classes, ability to apply for new role internally within the company

Cost of Living

Let's get some perspective on your spendings in Krakow: renting an apartment (1500-2000 PLN incl. utilities), lunch in office canteen (15-20 PLN), diner out (30-100 PLN), cinema ticket (15-25 PLN), monthly ticket for public transport (45-100 PLN)

Office

Office is organized as open space, so cooperation is easy within the team. If you need some privacy you may use several small rooms and larger conference rooms. There are also several leisure areas and fully equipped kitchens.

Apply
Successfully.
Relocate
Comfortably.

Job offers with languages skills in Business Services

Interview Preparation

Before the interview we make fine-tuning of your CV, you also get preparation materials giving you complete set of information you need to know to be successful candidate.

Job offers with languages skills in Business Services

City Tips&Hints

You got the offer and now it's time to relocate? No worries at all!
You get all the information on best districts to rent a place, suitable commuting options and local specifics on daily living. Nothing will surprise you 🙂

General Support

Whenever you have some question or need assistance with recruitment or relocation we are happy to help!
We know Business Services very well and we are locals in Krakow, so don't hesitate to ask!

What our candidates say

KRAKOW BUSINESS SERVICES IN NUMBERS

70K+

employees working in Krakow in Business Services

217

Business Services companies located in Krakow

20%

growth each year in number of employees

#1

Business Services location in Europe in last years’ reports

Our story

Energy Element is boutique recruitment and consulting company specialized in Business Services industry, registered in National Registry of Recruitment Agencies under number 11537. 

For 5 years we’ve been providing candidates from all over the Europe with interesting, suitable job offers, supporting them throughout full process of getting new job.

Energy Element 2019 All rights reserved

Posted on

Distributor Contact Specialist Romanian

romanian

Fluent Romanian
and another language

ALL YOU NEED
TO START INTERNATIONAL CAREER
IN A GREAT CITY

Distributor Contact Specialist

Krakow

Romanian & English & another European language required

full time permanent

5500-7500 PLN gross +benefits +relocation bonus

Krakow, city of business and fun.

Krakow offers you so much!
Education? You will find here free, regular studies at 15 universities including Jagiellonian University, second oldest in Central-Eastern Europe.
Business? Sure! For years Krakow has been reported the best city in Europe for Business Services creating 4000 new jobs yearly in offices of blue chips like Google, Shell or IBM but also numerous specialized service providers.
International feel? Nine million tourists and thousands of foreigners from all over the world working permanently here. Certainly you will find your buddies!
Fun? Thousands of clubs, pubs, restaurants and coffee points and districts that never sleep like Main Square or Jewish Quarter.
Legendary friendly people, fabulous food, best beer in a world, tons of art places and museums, green areas, great public transport, fantastic feel of old history around...
Krakow has it all!

Works over phone and emails and uses online tools

Resolves all kind of business inquiries related to cooperation with distributors

Works with direct contact with distributors (business-to-business)

Process documents and data according to realized tasks

Every company needs sales, every company needs distributors and every distributor needs support.
Every day distributors work with clients but they also cooperate with the company, touching many operational matters - logistics, financials, legal and many more. They may be small or large business and in all cases appreciate having single point of contact who facilitates all aspects of their daily cooperation with the company.
Here is the role of Distributor Contact Specialist! Make running business a fabulous experience for our distributors. Advice, guide and support them with all operational matter they may need support with - help to place orders properly, resolve issues with invoices, payments or returns, navigate through current promotions, new products, incentives, cooperation terms and conditions, last but not the least explain online platforms they use in everyday operations.
You may be professional face of the company delighting distributors each and every day! All of it in a language of certain country and in cooperation with your team, providing you all kind of support you may need!

Distributor Contact Specialist,
means who?

The Offer

Slightly dull but possibly important facts about the job

Requirements

Fluent Romanian and another European language +good English +being legally able to work in Poland without work permit That's all!

Recruitment Process

Typically there are 5 steps:
1. call from recruitment company consultant to discuss the offer and answer basic questions
2. call from hiring company recruiter to schedule interview
3. online language test (not applicable if you're native speaker)
4. video-conference interview with recruiter and your future manager
5. receiving the offer!

The Company

People from all over Europe working in several support teams of global leader of direct sales. Company language is English but you hear numerous languages in the office every day

Money Matters!

You will get ca. 4100 PLN net payout but what is means?
It's well more than average salary in Poland, so you will get enough for a decent start of your career!

Benefits

Private medical insurance, package of sport and social activities, great office in top location, life insurance, fruit delivery, company events and more!

Grow&Shine

Intensive, fully paid initial training from basics to expert level, continuous training and development sessions,
language classes, ability to apply for new role internally within the company

Cost of Living

Let's get some perspective on your spendings in Krakow: renting an apartment (1500-2000 PLN incl. utilities), lunch in office canteen (15-20 PLN), diner out (30-100 PLN), cinema ticket (15-25 PLN), monthly ticket for public transport (45-100 PLN)

Office

Office is organized as open space, so cooperation is easy within the team. If you need some privacy you may use several small rooms and larger conference rooms. There are also several leisure areas and fully equipped kitchens.

Apply
Successfully.
Relocate
Comfortably.

Job offers with languages skills in Business Services

Interview Preparation

Before the interview we make fine-tuning of your CV, you also get preparation materials giving you complete set of information you need to know to be successful candidate.

Job offers with languages skills in Business Services

City Tips&Hints

You got the offer and now it's time to relocate? No worries at all!
You get all the information on best districts to rent a place, suitable commuting options and local specifics on daily living. Nothing will surprise you 🙂

General Support

Whenever you have some question or need assistance with recruitment or relocation we are happy to help!
We know Business Services very well and we are locals in Krakow, so don't hesitate to ask!

What our candidates say

KRAKOW BUSINESS SERVICES IN NUMBERS

70K+

employees working in Krakow in Business Services

217

Business Services companies located in Krakow

20%

growth each year in number of employees

#1

Business Services location in Europe in last years’ reports

Our story

Energy Element is boutique recruitment and consulting company specialized in Business Services industry, registered in National Registry of Recruitment Agencies under number 11537. 

For 5 years we’ve been providing candidates from all over the Europe with interesting, suitable job offers, supporting them throughout full process of getting new job.

Energy Element 2019 All rights reserved