Customer Service
German & English
required
100% remote from Poland
or hybrid in Krakow/Wroclaw
full time
permanent contract
ca. 7800 PLN gross
+bonus +benefits
Customer Service Specialist,
means who?
Works over phone, chat or email (single channel at the time)
Works in direct contact with business clients (inbound only)
Communicates in German and English everyday
Is well-trained to help clients to solve issues and use AdWords in an efficient way
Living in Krakow or Wroclaw,
means where?
large academic, business and art cities with friendly locals, mostly speaking communicative English
reasonable cost of living and decent salaries, especially in highly developed Business Services sector
numerous leisure time options in the cities and nearby nature areas
thousands of vibrant clubs, pubs, restaurants, coffee, music of all kind and art places
KRK+WRO Business Services
employees
0
foreigners
0
companies
0
new jobs every day
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The Offer
Possibly important facts about the job
Requirements
Fluent German +communicative English and being able to legally work in Poland That's all! No experience is needed as you will go through extensive training before starting actual work
Money Matters!
You will get ca. 5700 PLN net payout, way more than average salary in Poland.
Here is some perspective on your spendings:
renting a place (1000-2000 PLN incl. utilities), lunch out (10-30 PLN), diner out (30-100 PLN), cinema ticket (15-25 PLN), monthly ticket for public transport (45-100 PLN)
The Company
People from all over Europe working in several teams, servicing absolute leader of internet search and other online services. Company language is English but you hear numerous languages in the office every day
Benefits
Private medical insurance, package of sport and social activities, quarterly bonuses, language classes, life insurance, free catering in the office, company events and more!
Grow&Shine
Full month of intensive, fully paid training from basics to expert level for a good start and then continuous training and development sessions, language classes + ability to apply for new role within the company or participate in special projects
Office (if needed)
Currently all the recruitment, training and work is done remotely, however for legal reasons you need to work in Poland.
When needed both in Krakow and Wroclaw office space is available for hybrid work. Centrally located A-class office buildings offer open space design, with conference rooms, leisure areas and fully equipped kitchens available.
Recruitment process
Application
submit your data via short online form
Call from Energy Element
discuss details of the offer
Language tests
online and over the phone
Test interview
with Energy Element recruiter
Interview
with hiring company
Job offer
with agreed start date and conditions
Application
submit your data via short online formCall from Energy Element
discuss details of the offerLanguage tests
online and over the phoneTest interview
with Energy Element recruiterInterview
with hiring companyJob offer
with agreed start date and conditionsUse our
free services
Apply Successfully.
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General Support
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Our story
Energy Element is boutique recruitment and consulting company specialized in Business Services industry, registered in National Registry of Recruitment Agencies under number 11537.
For 5 years we’ve been providing candidates from all over the Europe with interesting, suitable job offers, supporting them throughout full process of getting new job.
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