Customer Service

German & English

100% remote from Poland
or hybrid in Krakow/Wroclaw

full time
permanent contract

ca. 7800 PLN gross
+bonus +benefits

Customer Service Specialist,
means who?

Works over phone, chat or email (single channel at the time)

Works in direct contact with business clients (inbound only)

Communicates in German and English everyday

Is well-trained to help clients to solve issues and use AdWords in an efficient way

Living in Krakow or Wroclaw,
means where?

large academic, business and art cities with friendly locals, mostly speaking communicative English

reasonable cost of living and decent salaries, especially in highly developed Business Services sector

numerous leisure time options in the cities and nearby nature areas

thousands of vibrant clubs, pubs, restaurants, coffee, music of all kind and art places

KRK+WRO Business Services

new jobs every day

The Offer

Possibly important facts about the job


Fluent German +communicative English and being able to legally work in Poland That's all! No experience is needed as you will go through extensive training before starting actual work

Money Matters!

You will get ca. 5700 PLN net payout, way more than average salary in Poland.
Here is some perspective on your spendings: renting a place (1000-2000 PLN incl. utilities), lunch out (10-30 PLN), diner out (30-100 PLN), cinema ticket (15-25 PLN), monthly ticket for public transport (45-100 PLN)

The Company

People from all over Europe working in several teams, servicing absolute leader of internet search and other online services. Company language is English but you hear numerous languages in the office every day


Private medical insurance, package of sport and social activities, quarterly bonuses, language classes, life insurance, free catering in the office, company events and more!


Full month of intensive, fully paid training from basics to expert level for a good start and then continuous training and development sessions, language classes + ability to apply for new role within the company or participate in special projects

Office (if needed)

Currently all the recruitment, training and work is done remotely, however for legal reasons you need to work in Poland.
When needed both in Krakow and Wroclaw office space is available for hybrid work. Centrally located A-class office buildings offer open space design, with conference rooms, leisure areas and fully equipped kitchens available.

Recruitment process


submit your data via short online form

Call from Energy Element

discuss details of the offer

Language tests

online and over the phone

Test interview

with Energy Element recruiter


with hiring company

Job offer

with agreed start date and conditions

Use our
free services

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Get fine-tuning of your CV, extensive preparation materials and practice interview with our recruiter!
Get fully ready for the interview, free of charge!

Job offers with languages skills in Business Services

City Tips&Hints

Relocation? No worries at all!
Get all the information on best districts, commuting and local specifics on daily living.

General Support

Whenever you have some question or need assistance with recruitment or relocation we are happy to help!

What our candidates say

Our story

Energy Element is boutique recruitment and consulting company specialized in Business Services industry, registered in National Registry of Recruitment Agencies under number 11537. 

For 5 years we’ve been providing candidates from all over the Europe with interesting, suitable job offers, supporting them throughout full process of getting new job.

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